Key Facts: You can have several Service Catalogues Accessed from SINGLE or MULTIPPLE Service Portal Pages. Catalogue Items Can be Shared by Multiple Service Catalogues. Views can be defined for a Group that use a Catalogue Service Catalogue Users – Can see and order Catalogue items via the platform Service Catalogue (Role Admin & Catalogue Admin can configure the Catalogue items on offer). You can have MULTIPLE Service Catalogues, and each catalogue item sits under a CATEGORY (Could be Software,…
To see the Mother table of all CI’s for a company type the bewow in the module search bar: cmdb_ci.list From here you can easily and quick export ALL CI’s from one system to another.
Feature: Templates ServiceNow has a great time-saving feature called ‘Templates’: It allow you to hard-code a set of values to be pushed in to target fields in a form at the click of a button (extremely time saving). Attributes: Table: Choose the table that the template should update. User: The owner of the template, the one that can edit the template. Group: The Group that can see the template. Template: All the attributes and the corresponding value to be stamped….
Q: How to find your ServiceNow instance version from UI? Navigate to System Diagnostics > Stats > Stats. Locate the Build name, Build date, and Build tag.