Feature: Templates ServiceNow has a great time-saving feature called ‘Templates’: It allow you to hard-code a set of values to be pushed in to target fields in a form at the click of a button (extremely time saving). Attributes: Table: Choose the table that the template should update. User: The owner of the template, the one that can edit the template. Group: The Group that can see the template. Template: All the attributes and the corresponding value to be stamped….